SysteMate — your system, your way.
Your business outgrew the spreadsheet a long time ago.
Most small businesses end up running on a spreadsheet, a messaging app and somebody’s memory. It works, until it quietly stops working. We build you one system that fits how you already do things — and then we run it for you.
Connections to your favourite apps — Google Calendar among them — are a doddle: book a job here and it appears in the diary you already keep. What you love about your current system, you keep.
A conversation first, not a sign-up form. No card, nothing to cancel.
The situation
It lives in four places, and none of them talk to each other.
A spreadsheet somebody keeps by hand. A message thread that has quietly become the booking system. A shared inbox nobody entirely trusts. And the rest, which is in your head — which is why you are still thinking about work on a Sunday night.
The cost is not the typing. It is the job that never got followed up, the invoice that went out late, and the thing you promised somebody three weeks ago and have not thought about since.
Who it is for
We don’t have a list of industries. We have a list of symptoms.
If several of these are true, we can almost certainly help — whatever it is you actually do.
You quote it, you do it, you invoice it and you chase it — and the chasing is the bit that slips.
The work happens in one place and gets written up somewhere else, later — if it gets written up at all.
The same details get typed in two or three times before anyone gets paid.
Your customers expect paperwork you are currently making by hand.
Somebody has told you to “just use” three different apps that don’t talk.
If you were off for a fortnight, quite a lot would only exist in your head.
You have looked at the big packages and none of them fit without changing how you work.
There are between two and about twenty of you.
What you would get
One place the whole job lives, in your own words.
Whatever you call the work — a job, a visit, a lesson, an install, a case, a booking — that is the word your screens use. So does everything your customer sees.
You are not handed a blank product to set up yourself. It arrives built.
One we built
An example, so this isn’t all abstract.
This is a drainage firm’s. Yours would not look like it — but it shows what “built for you” means in practice.
Next Answer the report before this job can move on.
“Job” is his word, not ours. Yours goes here instead, everywhere it appears.
Six stages, in his order. Yours might be three, or nine, and they will be named after what actually happens.
That mark is his rule. He kept forgetting to write up extra work he’d found, and losing the money, so now nothing closes until he has. You will have your own version of that.
An illustration, with invented details. Real systems carry the client’s own customers, and those are never shown here.
We have also built for driving instruction and for polytunnel installers. None of the three could use another’s system — different words, different stages, different paperwork. That is rather the point.
How we can do that affordably
Bespoke usually means slow and expensive. Here it doesn’t.
We have already built the parts nobody wants to pay to invent twice — photographs from a phone, signatures on site, invoicing, VAT, documents your customer can open on a link, working with no signal.
That is our workshop, not your system. It means the time we spend with you goes on the part that is genuinely yours.
How it works
Three steps, and the first one is a conversation.
What it costs
Plainly, and by the size of your team — not per seat.
We price by how many of you there are, in bands — not by counting seats, so most new starters cost you nothing. Exact figures depend on what yours needs. Ask, and we will tell you straight.